SEND US YOUR QUESTIONS!
Q. Who is producing The Directing Motion Tour?
A. Monte Zucker Education (MZed) Vincent Laforet
Q. I’ve misplaced my ticket and don’t know where the event is being held in my city, what is the venue for my city’s event?
A. Your receipt will have the venue name on it. If you’ve misplaced your receipt or simply want the most current information, go to the Dates & Locations page and click “Information” for your city.
Q. What if I am unable to attend, can I get a refund?
A. Registrations can be canceled up to 14 days before the event for a full refund minus a $25.00 processing fee. Should cancellation take place outwith the 14 day window a store credit will be issued for your choice up to the value of same.
Q. May I change my ticket from one city to another?
A. Yes you may. Please call us at US Toll Free 877-318-1032 or email email@example.com and we would be happy to move your registration to another City.
Q. Can I bring a spouse or child to the event for free?
A. Unfortunately, no. The event is a ticketed event and requires one ticket per person.
Q. What time should I arrive for the workshop?
A. The Hands-On Masterclass daytime slot will begin at 9:00am. Registration for this will begin at 8.15. Arriving early will give a good opportunity to mingle with fellow attendees. The evening slot of the Hands-On Masterclass will begin at 5:00 pm. Likewise, it is preferable to be there no later than 5:15 pm.
Q. Will I be seated if I arrive late?
A. Yes, but you might miss out on the most valuable information. Therefore the earlier the better for best seats.
Q. What do I bring to be admitted into the event?
A. Please bring your e-Ticket or a copy of your receipt that was emailed to you when you purchased your ticket online. If you misplaced that, don’t worry; we’ll have a list of all ticketholders with us onsite—we’ll just look you up.
Q. Can I bring food?
A. Please feel free to bring your lunch, and be courteous of others and respectful of the venue's policies when eating.
Q. Do you have any other training materials?
A. The MZed store has over a dozen titles on photography and film education.
Q. Do I need to bring any gear to the Hands-On Masterclass?
A. No gear is necessary. Bring a pen and a notebook though, because there’s a ton of information
Q. What if I have questions that are not answered here?
A. We’re always accessible. If you have questions, comments, our communications maestro Sarah who will be more than happy to assist. Just call the office at 202-448-2895, or email us at firstname.lastname@example.org. We have a 100% satisfaction guarantee and we take that very seriously. Office hours are from 9 am-5 pm Eastern time Monday through Friday.
Q. How do I receive my sponsor giveaways?
A. You will be contacted by the Vendors directly within two weeks of your tour stop.